Users and Roles

The total number of user accounts is limited as specified in your plan. Each user account has one or more roles which grants different rights to the user.

Important
Note that in addition to the total number of user accounts limit, the maximum number of user accounts with a certain role may be limited as well.
Reporters

Reporters can browse and edit all error reports they sent to the organization. They can further check the triaging status of each problem they contributed to. This feature is not available in the Free plan.

Contributors

Contributors can browse an anonymized version of all error reports and problems of the organization. They may also create bug reports in the organization’s configured bug tracker (if any). This feature is not available in the Free plan.

Reviewers

Reviewers can browse and edit all error reports, problems, projects, and dashboards of their organization. They may also create bug reports in the organization’s configured bug tracker (if any). The reviewer role can be assigned to a limited number of user accounts only.

Organization Administrators

Organization administrators can create and delete projects and configure the service according to the organization’s needs. The organization administrator role can be assigned to a limited number of user accounts only.

Table 1. Rights Per User Roles Matrix
Anonymous Reporters Contributors Reviewers Org Admins

View Error Reports:

Own

Others

Edit Error Reports:

Own

Others

View Problems:

Own

Others

Edit Problems:

Any

Create Bug Reports from Problem:

Any

View Projects: Includes list of all projects, project dashboards.

Any

Edit / Create Projects:

Any

Modify System Settings:

*

○: No Permission - The user does not have the necessary rights to perform this operation.

●: Full Permission - The user has all rights to execute the operation.

◐: Anonymized Read Access only - Potentially sensitive user data like error messages, comments, names, and email addresses are hidden from the viewing user.

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